Again, we do want to thank you for all your personal touch support to really go out of your way to land the preferred unit and get things done smoothly. It always makes stressful experiences less so when dealing with people who know what they are doing and are actually human about it- so thank you!
-Ilya, New Resident of 4705 Center Blvd
First of all, I would love to say how incredibly happy I am to live at 410 W 53rd St. Midwest Court. I can't imagine living anywhere better in NYC! All my friends are jealous of how incredible my building is. Although the apartment, gym, laundry room, rooftop, and package service is great, my favorite part about living here is the incredibly attentive, considerate, and friendly staff! They make my day every day.”
-New Resident of Midwest Court
I am a current resident at Linc, apt 1921. I am about to move out, and wanted to write about how wonderful everything has been. The maintenance team cleaned my hair out of the tub drain whenever needed, the front desk men always where kind, informative and once even went to my apartment because I thought I left my iron on (I didn't- but better safe than sorry!). Special shout outs to Yuseff and Levi- they were always amazing every time we interacted. Linc LIC will be missed!
-Brittany, Former Resident of Linc LIC
Hello Milana (Leasing Agent at Hayden),
Yesterday I had a tour with Fabio - I was very impressed with the apartments and amenities. I just wanted to reach out to say Fabio was so helpful and personable. He offered assistance and was so patient answering my MANY questions - he's def. an asset to your team. I'm interested in the building and I will circle back in a few months when I'm ready to look for a new apt. Thank you!
-Roxanne, Potential Resident of Hayden
"My husband, George and I would like to express our appreciation for the excellent service Greg (Leasing Agent at 200 Water Street) provided us over the last year. He was like a gracious host, helping us with all our rental needs. We were new to NY, and pretty helpless, and he made our lives so much easier. Not to mention his friendly and hospitable personality! I was transferred back to San Francisco, otherwise we would still be happy tenants.
-Elisa, Former Resident of 200 Water Street
(to Leasing Assistant Aree) "We are so excited to move into Midwest Court at the end of the month. We both sincerly appreciate your help in finding our new home. Your support, energy, and spirit was a strong factor in our decision. We hope we see you around the building very soon."
-Future Tenant of Midwest Court
"I have been working with Vanetta to set up auto pay for my son. I just wanted you to know that she has been extremely helpful and professional. She made our lives so much easier walking us step by step through the process. Just wanted you know how much her services were appreciated! Thanks."
-Minal, Parent of Resident of The Archive
I am writing to let you know that I signed a lease this morning with Greg Brancato for an apartment at 200 Water Street. Greg was very helpful, and a pleasure to work with during this process.
After visiting friends that live in the building, I had my heart set on finding an apartment there myself. Greg reached out to me when he had something available that met my needs, which exceeded my expectations from a leasing office that I'm sure gets a lot of phone calls and e-mails every day.
Throughout the application process, Greg was easy to get in touch with and was very clear and organized about what he needed from me.
I am so excited to move in, and very glad I made this decision.
Thank you for your time, and I hope you have a great weekend!"
-Zoe T., New Resident of 200 Water Street
"Hi Lauren. First wanted to thank you! Chris and I are very excited to be moving in soon!! Thanks for spending time with me and really making it feel like a home. "
-Mandy C., New Resident of 4705 Center Blvd
"I just wanted to take the time to express my gratitude for him (doorman) and all of the men that work in the building for always being so helpful and so kind. ...Most of us in the building don't take the time to share our positive opinions and this is the best time of year to do so. I truly hope my statement of gratitude will have an impact on his position here, because he has always been wonderful to deal with.
-Anna M., Current Resident of 4705 Center Blvd
"I've loved living in the Archive. As I said, it's the best building in the West Village, and Rockrose runs a top notch operation -- as I'm sure you know. Thanks again!"
-Josh N., Former Resident of The Archive
"I have lived in this building for approx 6 years.
The building:I love it. The building management team recently decided to renovate, and the building looks brand new again. I have never lived in another building that is this CLEAN. The hallways get vaccumed, the garbage disposal areas on each floor are cleaned daily. I have not seen one roach - the entire time I've lived here. (SERIOUSLY, NOT ONCE!) THAT IS FANTASTIC. The building is PET FRIENDLY. So there's plenty of dogs to greet you in elevators. Gym / Laundry room /Lounge were all renovated recently. The roofdeck is phenomenal - the views are amazing.
The staff:From the building manager, to doormen, to maintenance and cleaning - everyone has been wonderful. They even helped me when I moved apartments (within the building)! I have been there for a while and I know most of the staff personally at this point. They are all super professional and always helpful. The building staff respond to all requests almost immediately and if possible most are resolved within a day or two.
SANDY:The handling of the Sandy hurricane and its aftermath was fantastic. Yes - I was displaced for the month after, but unlike other buildings in the area - the building management sent daily updates of the ongoing progress. AND the rent was waived for the time the tenants were displaced. They also offered a fridge cleaning service since many people left in a hurry. Bravo!"
-Karina M., Resident of 200 Water Street
"Thomas and I signed a lease yesterday for 41 River Terrace with Greg Brancato (Leasing Agent). I just wanted to let you know how helpful and responsive he was through the whole leasing process. He always responded to emails very quickly and was accommodating of our various requests. It was a pleasure to work with him and I would definitely recommend him and Rockrose to others.
-Best, Carlye R., New Resident of Tribeca Pointe
"Hi Lionel, (Leasing Specialist for Midwest Court)
Thank you again for everything. I've loved living in such a well run building. The staff goes above and beyond daily, and it's been a pleasure to call the MidWest Court my home. It's sad to go but I will always highly recommend a Rockrose building to anyone looking to rent in NYC."
-Nicole. H, Former Resident of Midwest Court
"Dear Vladimir, (resident manager)
As a tenant living in 4705 Center Blvd since June 2012 I just wanted to write this short note of appreciation as I was very happy and satisfied with the services I recd. all these years. I always found the building (and the club services) to be very clean, service staff approachable and helpful and most services up to date. As the manager of the building I believe you deserve a special note of thanks! Given this background and since I work for an international organization, I will always recommend this building highly to anyone interested in renting an apartment in New York. All the very best and please take care.
-Aseem A., Former Resident of 4705 Center Blvd
"I wanted to commend Tzipi (Collections Specialist) for her professionalism and overall level of courteousness. I know her job is not easy (dealing with people and money never is). However, she is able to not only help in every situation, but has been able to personally make my life easier.
In my line of work, I speak with close to a hundred people a day, which is a lot but to Tzipi it would probably be her dream to only have to speak to that many! I know that Tzipi is in charge of collections for 4,000 residents and for her to be able to keep her cool, and a level of professionalism when dealing with difficult people (I'm speaking only for myself here), she is a true asset. Tzipi is energetic, helpful, and has an unbelievable amount of patience.
I recently had my credit card information stolen, which was an absolute nightmare. Tzipi not only instructed me on what I should do in regards to dealing with my loss, but also assisted me in making it possible for me to pay my rent on a timely manner.
I have never met Tzipi in person, and have only spoken to her when I have an issue in regards to rent payment. This being said, I just wished to reach out and thank her for the great job she is doing. I would be lucky to have an employee with her skill set and overall proficiency and competence.
Michael M., Resident of 200 Water Street
I just wanted to email you and let you know how helpful and wonderful everyone at the Midwest Court leasing agency has been! Daphney was so wonderful and on top of everything. She was always a pleasure to speak with and very knowledgeable about our entire move in process. She was so quick at getting back to me and my other roommates and was so accommodating with everything we needed. What a pleasure to work with all of you!
Thank you so much for such an easy process! We really appreciate it.
-Stefanie S., New resident of MidWest Court, 10/08
"I wanted to take a minute to recognize both the Leasing Office and Front Desk staff at Linc in Long Island City. I moved into the building on May 1st and could not be more pleased with the lease process and my time spent here thus far. In particular, Greg Brancato in the Leasing Office went out of his way to accomodate me and my lease start/move-in date as I had some last minute complications that led me requiring some accomodation. Greg always showed understanding and was an absolute pleasure to work with. The front office staff, all of whom I do not yet know personally, are some of the finest I have come across in the last 3 years of renting. They make every effort to make you feel welcome (always smiling and getting the door), lend a hand, and answer any question you may have. It is not often I take time out of my day to write a letter of recognition but I felt that in this case not doing so would be a disservice to a tremendous staff that deserves every bit of credit. I could not be happier with my choice of home, and am reminded of that every day I enter the front door.
Thank you for the amazing hospitality.
-Dave K., Resident of Linc LIC
"Thank you, Lionel (Renewal Coordinator). I very much enjoyed my time at 110-114 Horatio as well as my experience with Rockrose."
-Chris M., Former Resident of 110-114 Horatio Street
"Hi Lauren (Leasing Agent for 4705 Center Blvd):
As you recall, we moved into the building this past December, and it’ll be nearly 6 months since that wonderful day. Despite the long and tough winter, we’ve been enjoying our new home here and have taken advantage of all that LIC has to offer. And now that the weather is getting nice, we are enjoying life here in LIC even more. In short, we are very content with making the decision to move to Rockrose.
We just wanted to drop a quick line to say “THANK YOU” for making it happen. We greatly appreciate all your assistance in helping us find the right apartment, and we wanted to express our gratitude for being patient with our numerous calls through all those months to check in and see whether something opened up.
Thank you again and hope all is well!
-Ian & Steven T., Residents of 4705 Center Boulevard
"My wife, Jane and I wanted to tell you what a great job Linda Davis (Leasing Agent at The Archive) did recently helping us rent an apartment for our daughter with her roommate (666 Greenwich Street). Our situation was really complicated....two students doing this for first time, four parents (two of whom are out of the country and/or in other states).
Linda managed the process brilliantly, kept us informed, and told us exactly what we needed to do to fulfil Rockrose' requirements. We are amazed by how smoothly it all worked out. She was very professional but also very supportive. We thought you should know how much we appreciated all her hard work. Thank you for having such a great employee.
-Brian M., Parent of The Archive Resident
"Thank you Carole! (To Carole Achille, Senior Leasing Renewal Coordinator)
Sad to be leaving Rockrose...you guys took such great care of us during Sandy, it meant a lot to have a responsive and communicative management company. Hopefully I'll be back with you guys soon!"
-Marian G., Former Resident of 200 Water Street
"Perfect. Thank you so much. (To Carole Achille, Senior Leasing Renewal Coordinator)
I want you to know that I am extremely happy with the 200 Water Street staff in general. You guys are doing an excellent job!"
-Alex.C, Resident of 200 Water Street
"Thanks so much (Lionel, Renewal Coordinator for Midwest Court).
It was a pleasure living at 410 W 53rd Street. You have a great building and staff. "
-David V., Former Resident of Midwest Court
"Hi Linda (Leasing Agent for West Village buildings),
I hope all is well! Just wanted to drop you a quick note thanking you for your help during our apartment search and application process. Peter and I moved into the PH on Friday and we love it.
We really appreciate your help throughout the process.
-Stephanie K., New Resident of The Archive
"My reason for leaving 200 Water Street is that I recently purchased an apartment. I have very much appreciated living at 200 Water Street for the past 4-1/2 yrs, as well as previously at former Rockrose property 45 Wall Street, and only have great things to say about the entire building staff as well as everyone in the corporate and leasing offices that I have dealt with over the years. In particular, you handled the post-Sandy situation as well as anyone could have asked for and had the building back to normal much sooner than many adjacent buildings.
-Chris W., Former Resident of 200 Water Street
"Julian (Leasing Assistant at 200 Water Street),
Thank you very much for the information, it is very helpful.
We would also like to tell you that we have been looking a lot of apartments lately both in Brooklyn and in Manhattan and you are, BY FAR, the most professional and pleasant on-site agent that we have dealt with. Fabrizio and I, both being in the business for 20 years combined, have been shocked by the service that we have received by on-sites and it was refreshing to finally work with someone that knew what he was doing.
Thank you again."
-Beatriz V., Potential Resident of 200 Water Street
"Ethan (Leasing Specialist) -
Thanks again for all your help the other day in managing the situation in my prior apt. Rockrose has always been great to Jackie and I (especially during Sandy!) so thanks again for everything and we will continue to recommend the building to others that are looking at rentals in the area.
Have a great holiday!"
-Peter A., Former Resident of 110-114 Horatio Street
"Dear Carole (Senior Renewal Coordinator),
Thank you so much for your rapid and kind response! Got it to them (the papers) just in time.
Just hope our next management company and staff are as helpful and friendly as they are here. Rockrose and the Archives have set a high bar.
-Roberto R., Former resident of The Archive
"Dear Ms. Tull (Leasing Specialist for 4705 & 41 River Terrace),
Enclosed, please find a check for the security deposit. You have been delightfully pleasant on the phone. Thank you! Good luck to you, and with your job.
-Sean, Resident of 41 River Terrace
"Dear Lauren (Leasing Agent at 4705 Center Blvd)
I wanted to thank you for all your help and attention. It's very much appreciated.
-Susan R., Resident of 4705 Center Blvd
"Hi Patrick (Leasing Agent at 200 Water Street) -
Just finished the move yesterday! A million times thank you for helping the girls with the transisition, it was difficult with three families involved.
We are so happy that she made the move to 200 Water Street - we love the building and your staff! Brooke, Amiee and Casey told us how nice you treated them when signing papers in your office and equally we felt the same kindess and professionalism from your staff. Especially Julian in leasing, your front door staff and two maintenance staff Gregory and Cesar who went out of their way to help us with the move in.
It raised our comfort level considerably to leave them in the big city.
Once again, thank you so much for all of your help. We feel confident that she is in a great building!"
-Lisa L., Parent of 200 Water Street
I just wanted to send a short note to say "thank you" for your help and flexibility with our lease expiration at the Archive. You were extremely professional and courteous every step of the way.
Thanks again." - Sal, former resident of The Archive 666 Greenwich Street
"We recently rented an apartment for our son at your newest location, Linc LIC. We were faced with a dilemma as the lease for his Boston, MA apartment expired at the end of July and his apartment had been re-leased. Greg Brancato of your leasing office was extremely helpful.
During July, Greg regularly kept us up to date on the status of the building opening and when we could expect that our son was able to move in. When crunch time came during the last week of July Greg was extremely responsive and proactive.
Greg Brancato is an incredible attribute to your organization. I would appreciate if he would be advised of our thoughts and appreciation for his efforts and concerns.
Sincerely," - Charles G., parent of Linc LIC resident
I wanted to thank you again for making the new apartment process go so smoothly. Rockrose is clearly a cut above the other landlords in the West Village. Can't believe I found an amazing new apartment, signed a lease and moved in within 5 days!
All the Best," -John P., new resident of The Archive 666 Greenwich Street
"Good Afternoon Ms. Orner (Tzipi),
We want to let you know how much we have appreciated the professionalism of the management and all the wonderful amenities and staff at this beautiful location.
Thank you," - Alejandro Z., former resident of 22 River Terrace
"We also wanted to say how much we appreciated dealing with you (Tatiane) and everyone at Rockrose, especially all the staff in the building. They were uniformly helpful and professional. Please let them and/or their supervisors know.
Thanks," - John Y., former resident of 4705 Center Boulevard
"Tatiane - You're always a pleasure to deal with. Thanks again." - Tara B., resident of 4705 Center Boulevard
We are moving back to Australia, but will be sad to leave our home over the past 4 years. We have thoroughly enjoyed living in 22 River Terrace - it is a great building with a wonderful team of staff.
Thank you again - we have had 2 groups of friends move in under our recommendation and will continue to speak very highly of the building and the management.
Kind Regards," - Amanda B., former resident of 22 River Terrace
"Tatiane - We miss living in LIC and hope to one day be back in a Rockrose apt!! :)
Thanks!" - Harry C., former resident of 4705 Center Boulevard
"I told everyone involved that over the course of the 9 years that I've been in real estate (full-time), that you were the most professional, honest, and pleasant leasing agent that I have ever worked with. Sarah & Stephen felt the same way, as they rented numerous apartments in the past and never had have such a smooth process before." - Amanda R. from Corcoran Group speaking about Dejana Nestorov, Leasing Agent for 22 & 41 River Terrace buildings
"Thanks from my wife, Jennifer, and myself for all of your assistance over the years that we have lived here. We have enjoyed our time at 100 Jane." - Brian M., former resident
"I love your building and all the staff that work in it. One of the best buildings I have ever lived in. Also, you did a great job during the hurricane!" - Olena T., resident of 200 Water Street
"I wanted to thank Lionel and Rockrose for our time at 22 River Terrace. We moved into our new house on Monday but leaving our apartment was very hard. We had a wonderful time during our tenancy and will take with us very fond memories including the incredible view, the neighborhood, and city life. The crew from the super to the doorman to the handymen to the porters do a fantastic job. We never had one complaint! Thanks again for being so accommodating over these last few months, it was a great help." - Marc R., former resident
"I am very sad to leave after nearly four years of renting with Rockrose. It is bittersweet that I am leaving, as I have had nothing but the best experiences with Rockrose over the years. I am recently married and my husband and I purchased an apartment, otherwise we have absolutely would have stayed. My good friend is even taking over my apartment! Many thanks" - Jessica T., former resident of 666 Greenwich St., 100 Jane St., & 110-114 Horatio St.
"I dropped my lease renewal in the mail today. Thanks to you all for getting the building back up and running in such a professional manner. The front desk staff in particular has been great during this crisis." - Bryan L., resident of 200 Water Street
“I just wanted to drop you a quick note about Domenic our building manager at 41 River Terrace. I have been living in NYC for 18 yrs and have lived in many different buildings and have to tell you, I don’t think I have ever had a building manger as solid, quality, responsive, and as nice as Dom is. He goes all out, is always around, and quick to help or get the staff to fix things. His communication via the building website and e-mail was especially good during hurricane Sandy. I think he’s doing a great job and you are lucky to have him, if anyone deserves a pat on the back within your company, you have my vote for Dom.” – Andrew L., resident of 41 River Terrace
"I think the staff here is fantastic and this is one of the reasons I stay. Particularly I wanted to mention that during the hurricane they went above and beyond. I wanted to get this chance to praise you and the staff for an amazing job. Thank you all!" -Velco F., resident of 41 River Terrace
“I am writing to let you know that Tzipi Orner did a fantastic job helping me out. Tzipi was patient with me and was helping me out step by step. I want to praise her performance. Thank you and have a great day,” -Elsa Y.
“Thanks again for all of your help. It means a lot. I will continue to send good people your way. As you know, I’m your biggest fan : ) Talk soon,” -John F.
"Hi, Akasha. Michael and his roommates are all settled into his beautiful apartment and I just wanted to thank you for all your help. I know we pestered you quite often during this process with many phone calls, visits and endless questions. You were so professional, patient and so willing to assist. It was truly our pleasure in speaking with you. Thank you again and we look forward to seeing you soon." -Eileen H.
"Akasha I just wanted to thank you for your very high level of service from our very first interaction and in our subsequent meetings. Your friendliness and professionalism helped us make the decision to move into 200 Water St. Thanks again." -Clause E.
Thank you so much for being so kind, efficient and understanding. To be a tenant of Rockrose Development was a privilege, such a wonderful experience, thanks to you, Lionel, to Deyana and to all the caring and smiling staff of 22 River Terrace. An amazing team work that made me feel at home and I never felt alone. I will miss all of you." -Cristina M.
We wanted to thank you one more time for everything you've done for us! I'll never forget how kind you have been the very day I walked into your office and when you spontaneously took me last minute to have a look at PH12! We felt immediately "home" and are truely sad to leave this behind. We wish you all the best and hope to get once the opportunity to come back!" -Diana I.
"Thanks Lionel. Been an absolute pleasure having you be our Rockrose representative. You were always very helpful over the years." -Jason W.
We really appreciate you helping us out. You’ve always been very helpful and responsive." -Stephen T.
"Ethan / Linda,
We're out of the apartment and just want to thank you both for being so helpful over the years. LOVE Rockrose and if I move back to NYC you will always be my first choice. Thanks again and enjoy rest of the summer." -Ron Z.
Thank you once more for how helpful you've been in the past. You're wonderful!" -Daniel G.
My four years at Midwest Court have been amazing. You and your staff have made this a great place to live." -Samara F.
I just wanted to send you a quick note thanking you for the great service you provided me. More often than not people only send communications when a problem arises and forget to thank people for great work.
Every time I deal with you directly or with any of your staff I come away feeling like not only taken care of but that you have gone that extra step to make sure I am comfortable and listened to. I have lived all over NYC for the past 10 years and your efforts have really made me feel at home.
The new apartment is just wonderful and I am sure I will be happy with Rockrose for years to come.
I can assure you that I tell everyone I know how wonderful Rockrose has been to rent from and to give you a call when they are ready to move.
Thanks again." -Terry S.
"I can't say enough good things about my experiences with the people at Rockrose (Dejana, Lionel, building staff) and I'm sad to leave." -Kara M.
We have had such an AMAZING experience in this building and cannot thank you enough for finding such a special home for us. We bought a place in the village, and believe me buying is just about the only thing that could get me out of that apartment! I know it will rent right away because it is so spectacular. I will make sure to keep it sparkling for your leasing tours! Thanks!" - Laura M.
"Linda, Cody and Patrick,
Just wanted to Thank you all for your professionalism, warmth and help.
Sincerely, James S."
"Thank you so much for everything!! I will make sure to let everyone know how wonderful you have been Ethan!" -Marissa D.
"Rockrose, which manages The Archive, operates a handful of well-appointed buildings, and its bread and butter consists of luxury buildings in the downtown area. Based in part on the great things I've heard from renters about the friendly doormen and the efficiency of the rest of the staff, the Archive is one of the crown jewels in the Rockrose portfolio." - Caren M.
Check out the full testimonal here: - http://www.brickunderground.com/blog/2012/05/serial_renter_spotlight_the_archive_666_greenwich_street
Thank you for all your help with finding our new home!!" -Chad, Amanda & Hendrix P.
I was waiting until everything was finalized to let you know, but I just signed my lease this morning for an apartment in the Archive. Linda Davis, who heads leasing for the building, was incredibly helpful and made the process very easy. Please forward along that she is great at what she does for Rockrose." -Seth C.
As usual, thank you for your efficiency and pleasant demeanor!!!! I appreciate your kind assistance. All my best and thank you, again." -Rose L.
We finally had a chance to visit the new playroom -- it is wonderful! Thank you so much for making this important space so perfect for our kids. It is so well designed, wonderfully organized, and rich with educational activities for a variety of ages. Not to mention how comfortable it is for the rest of the family. I can't say enough about how nice this facility is and how much it will be used in the coming year by our son Maurice." -Gertrude A.
"Good Morning Kamilka,
Both you and Yesenia have been simply marvelous!! Thank you so much for your amazing understanding, I will always recommend Rockrose to my network here in NYC, for you both have been brilliant towards our family. I wish you all the very best for the remainder of the year." -Scotty Y.
I just wanted to officially say thank you for all of your hard work and help on getting us into our apartment. You really went above and beyond and were so patient in working with us. I know we all really appreciated it, and our parents especially appreciated having someone take such good care of us in this process. I absolutely love our apartment, and we owe all of our thanks to you. Thank you again and I hope to run into you soon in the building!" -Kristen T.
I am just writing to thank you for being so patient with us and helping us to extend our lease for the last few months. We really appreciate all of your help over the past years. Thanks!" -Danielle V.
I want to thank you so much for all of the extra time and energy you put into helping my daughter, Jessika, and her friends! I know you went "above and beyond the call of duty" to facilitate the process of renting out the new apartment to them. I know that they appreciate what you did as well. It's nice to know that there are still people like you who are willing to go the extra distance to see that a positive outcome is achieved!! Thanks again!!" - Mary C.
"I have lived at a number of buildings in New York and none have the staff like at 110 Horatio. The doormen are beyond helpful/pleasant & Juan G. and his staff are amazing! - Catherine C.
"Tzipi - THANK YOU. I truly appreciate your "good action" for a "good tenant". I really enjoy my apartment and think Rockrose has been a super landlord. You have always been great personally as well - prompt, professional, courteous, and a pleasure - I really appreciate it all." – Dan T.
"Hi Linda, I hope all is well! I want to first let you know how incredibly happy I am in my apartment, the building is wonderful, and I have only the most positive things to say about my experience there so far. I am writing because I have a friend who is in search of an apartment and naturally I would like to recommend our building, or any of the other Rockrose properties." - Amanda T.
"The building staff treats me like royalty, & I thoroughly enjoy living here. Thank you so much for your kindness & attentiveness." - Leslie O. 2/23/2012
"The Staff that works at 110-114 Horatio are exceptional. They are always willing to go above and beyond to help tenants. It really is refreshing. They make the building feel like a community." -Jennifer K.
I just wanted to drop you a note and thank you for helping us stay in the building. Your staff was great and at the last minute when 402 opened up I was promptly contacted at the end of December and was able to get out of another apartment that I was about to sign on in a different building. We love living here and are thrilled to be staying in 4705!" -Max S.
I want to thank you for making my move to the Archives so easy. It is always stressful to relocate, your help has made the transition almost an enjoyable adventure." - Joy C.
Thank you so much for your help with the leasing process. Hopefully I wasn't too annoying :). You are a pleasure to deal with." - Jason F.
I just wanted to drop you a note to say thank you for all of your help regarding my move to 4705 Center Blvd. I especially want to thank your staff of Greg and Ethan, they could not have been nicer or more professional!! All of my encounters with your staff have been so positive. Leasing offices can be very stressful, and not always the friendliest of people, that couldn't be further from the truth with your staff. They were pure joy to work with!! Always responsive, always positive, always professional and nice! You're lucky....you should see some of the people I have to work with.... :)"- Teresa L.
"My daughter recently signed a lease at 22 River Terrace. She had lived there for two years prior to being transferred to Washington and had worked with Dejana then and now. I wanted to let you know how helpful and professional Dejana was. She made the process easy and efficient. She worked very late preparing the lease so it could be picked up, Fed-Exed to DC and returned in order to meet my daughter's very tight schedule. It was a pleasure to work with her and I would highly recommend Rockrose on the basis of my experience with her." – Anne S.
I wanted to thank you along with the rest of Rockrose's leasing staff during the rental of the unit at 4705 Center Blvd. Your efforts were much appreciated." – Tyrel K. Manager, New York Mets
Thanks again for all your help, it was wonderful to deal with you. Rockrose has so many incredibly nice employees, it's been a real pleasure to live here!" – Alex F. resident of 22 River Terrace
"Two employees at 41 River Terrace, Joe (maintenance) and Paul (doorman) were remarkable during the Hurricane. Not only did they spend long hours, care for the building, and keep calm for tenants, they personally sacrificed time with their own families. When it was time to return Paul was wonderful answering questions and picking up the phone promptly. These two men have been a pleasure for many years. I am an original tenant of the building since it went up." – Bob T.
"We have this Whole Foods-style grocery in our building, Duane Reade, dry cleaners, laundry in the building. There's the promenade on the river and people relax on the grass. We've got a pool, roof deck, grills, steam room, sauna, pool table." – Emily M. resident of 4705 Center Blvd, via NY Daily News
On behalf of our apartment at 200 Water Street, we wanted to thank you so much for all your help over the past few weeks in renewing our lease another year. You made the process very easy for us and helped us out with all our questions, however stupid they may have been. Again, thank you so much for everything!" – Veronica, Alex, and Matt
"We wanted to send a most sincere thank you to your team for their prompt assistance with our daughter's housing in Long Island City. We were able to move her and her roomate from their previous apartment into their new apartment at 4705 Center Blvd, LIC, just in time because your staff stayed overtime to help steamline her application. Thank you to Ethan, Leasing Assistant, Lauren, Leasing Agent at 4705 Center Blvd, and to the individual at your corporate office who stayed late on Friday, July 8th, to process our application (I do not know her name, but she deserves a big thank you from us)!!" – Dan and Linda H.
"There are several staff members who go above and beyond that deserve recognition. Joe B. is a stellar doorman. Not only is he consistently pleasant and considerate, but also on the ball. As an example, when there is a package, he always advises me upon entering the building, rather than requiring a check in the package room or going up to the apt. and finding it on my e-mail. Also, William (a.k.a. Willie) is always so jovial and a pleasure to see. Alex and Eddie are the absolute best maintenance men in the world! They are extremely capable, professional and courteous, and above all really personable." – Gilda D., resident of 200 Water Street
I just want to thank you so much for everything. You've been so helpful and kind to me whenever I needed anything and it's been a pleasure working with you! The past three years living at 4705 Center Blvd has been nothing but AMAZING. I've been so spoiled by their great service and staff that I'm in deep trouble now. No place is ever going to measure up!" – Emily H.
I really wanted to thank you as well for the proactive email you sent to me on Saturday for the available unit. After speaking to many people in the business, you are easily the most professional, nicest, caring and fastest responder to all of my inquiries. Thank you so much!" – Darren O., prospective resident
"Thank you for inviting us to the Taste of LIC - it was a superb event and really showcased how nicely LIC has developed, with Rockrose as a terrific anchor. We were very pleased to be your guests. Thanks again for thinking of us." – Gertrude A., resident of 4705 Center Blvd.
"We both absolutely loved the Williams-Sonoma event. Truly 5 star quality events programming by your group for The Club!!!" – Todd and Suzanne S., residents of 4705 Center Blvd.
"I'm a tenant of Tribeca Pointe and I wanted to tell you that I renewed my lease for the 3rd time and never renewed a lease before in Manhattan (not even for the 2nd time). The reason is the amazing staff: Igor as super and all his staff, kind, warm and always available. Also Dejana at the leasing office is always ready to help, above and beyond her job description I felt I wanted to communicate this as usually people complain if things are bad and give it for granted if they are good. Thanks for your work and my compliments for selecting and keeping such a great staff." –Velco F.
"We enjoyed our experiences at both 41 and 22 River Terrace. Great staff and helpful management." –Mathew B.
"Dear Linda and Erin,
Thank you so much for your help with Carlos and his new apartment at The Archive! I think he's in love with the space and it was such a smooth and easy process thanks to you!" –Sarah M.
"Thank you for being wonderful landlords and hiring competent staff. We've enjoyed the amenities and the staff here at 200 Water Street for the past year." –David T. 2/9/2011
I just wanted to say it was so great working with you and Erin while looking for an apartment at The Archive. I really appreciate all the time you took to show us various units, help us decide what's best for us and for your patience while putting together the application. It is so nice to know that there is always a friendly face in the Rockrose office in the building and that you are always willing to help. I really appreciate it and look forward to running into you often! Thanks again for finding us a new home! You and Erin are the perfect representation of Rockrose and The Archive!" –Rachel S.
"Rockrose has been a wonderful landlord." –Seamus L., resident of 110-114 Horatio Street
"Thank you for your kind words, Lionel. I have really enjoyed living in my current apartment, and it was a really tough decision to decide to leave. Everyone has been so nice over the years and I have so many great memories here. While it is hard to predict now, I really do think I'll be back next year if I can. Thanks again and all the best to you in this New Year." –Marc K., resident of 110-114 Horatio Street
"It has been a pleasure living at a Rockrose building and I would definitely recommend it to any of my friends." –Philip T., resident of 110-114 Horatio Street
"We love the Archive; the doormen are great, the people in the building are nice, and the built-in play dates for the kids are fantastic." –Stephen P.
"We truly enjoyed our time at 41 River Terrace; Igor and the staff are first-rate and Dejana does an outstanding job. We will certainly be in touch should we move back to Manhattan." –Eric A.
"Rockrose runs a great building with a wonderful staff, and we've appreciated our time here immensely." –Lucas I., resident of 4705 Center Boulevard